Reviora Guarantee / The 5 Benchmarks
The 5 Benchmarks
THE REVIORA GUARANTEE™ — FIVE NUMBERS, ONE CONTRACT
Every billing company promises accuracy.
Only one guarantees it in writing.
Most billing vendors report on performance after the fact. Reviora ties five HFMA- and MGMA-benchmarked numbers to a written Managed Outcomes Agreement — reviewed monthly, and protected by an automatic recovery process if we ever miss.
⚠
$25–30
average cost to rework a single denied claim — before it's even resolved
Source: Industry billing benchmark data, 2025–2026
⚡
11.8%
average initial claim denial rate nationwide — Reviora guarantees under 5%
Source: American Hospital Association, 2024
🕑
36–47 days
median Days in AR across U.S. practices — Reviora guarantees under 35
Source: MGMA Cost & Revenue Survey, 2024
See Where You Stand — Free Benchmark Assessment
Takes 3 minutes. No commitment, no sales call required to see your results.
THE FIVE BENCHMARKS THAT DEFINE YOUR REVENUE HEALTH
Every Number Is Sourced. Every Guarantee Is Contractual.
✓
Clean Claim Rate
≥97%
Industry Standard: 95% (HFMA MAP Keys)
The percentage of claims accepted by payers the first time — no errors, no rework, no delay.
⚡
First Pass Resolution Rate
≥90%
Industry Aggregate: ~92% (MGMA DataDive)
How many claims resolve completely on the first submission, with zero follow-up work required.
🛡
Denial Rate
<5%
Industry Average: 8–12% (MGMA / AHA 2024)
The share of claims payers reject outright — every denial delays revenue and consumes staff time to appeal.
🕑
Days in Accounts Receivable
<35
Industry Median: 36–47 days (MGMA 2024)
How long, on average, it takes your practice to actually get paid after a claim is submitted.
💰
Net Revenue Recovery
≥98¢
Small-Practice Average: 94% NCR (Industry Benchmark Data)
The actual percentage of billed revenue your practice collects, per dollar — not just what's submitted.
Industry benchmarks sourced from HFMA MAP Keys, MGMA DataDive 2024–2025, and American Hospital Association claims data. Reviora guarantees are defined and enforced under the Managed Outcomes Agreement.
WHAT HAPPENS IF WE MISS A NUMBER
If We Fall Short, You Don't Absorb the Risk. We Fix It — Automatically.
Two consecutive monthly misses on any benchmark automatically activates our Benchmark Recovery Protocol — a structured correction process led by your dedicated RCM Specialist and supervised by your Account Manager, with transparent monthly reporting until performance is fully restored.
👤 Dedicated RCM Specialist
📋 Account Manager-Owned SLA
📊 Monthly Transparent Reporting
🔄 Automatic Recovery Protocol
SEE WHERE YOUR PRACTICE STANDS TODAY
Schedule Your Free Benchmark Consultation
In one call, we'll map your current numbers against these five benchmarks — no obligation, no pressure, just clarity on where your revenue cycle stands.
Schedule My Consultation
Takes 15 minutes · No commitment · Talk to a real specialist, not a sales script
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+1 (240) 393-9664
