Every number below is written into your Managed Outcomes Agreement — not marketing copy, a contractual standard your Account Manager is held to.
Hover or tap a card to see how it compares to the industry.
Fewer rejections, faster payments, less rework for your team.
Industry benchmark: ~95%
More claims paid on first submission — no edits, no rework.
Industry benchmark: ~85–90%
Top-performer threshold — strong front-end and coding discipline.
Industry average: 8–12%
Cash converts faster when aging claims don't sit untouched.
Industry benchmark: 40–50 days
Guaranteed recovery per dollar billed — not typically offered industry-wide.
Industry norm: not commonly guaranteed
No verbal promises. All five benchmarks above are written into your Managed Outcomes Agreement and measured monthly — where you stand is never a guess.
Miss a benchmark two months in a row, and our Benchmark Recovery Protocol activates automatically — a structured correction plan with your named Account Manager, not a quiet apology.
Industry benchmark figures compiled from MGMA Benchmarking Report on Denials and Appeals (2024) and HFMA revenue cycle research. Reviora guarantee figures are contractual Managed Outcomes Agreement benchmarks. Final published figures subject to Maryland healthcare counsel review.
No ticket queues, no anonymous offshore pool. Every account is run by named, credentialed specialists who report to a single person you can call.
Your dedicated RCM Specialist is matched to your specialty before day one — not assigned reactively once the contract is signed.
Coding, submission, and denial follow-up handled by a specialist who works your account daily — not a rotating pool.
Your Account Manager owns SLA accountability and quality review on every claim cycle — the person who answers when something's off.
Your five MOA benchmarks, delivered on a live dashboard — the same numbers we're contractually held to, visible to you in real time.
Technology supports the work — credentialed specialists make every coding and appeal decision. That's the Reviora model: Expert-Led Technology, not a black box you're asked to trust on faith.
Coding rules, payer quirks, and denial patterns differ by specialty. Your RCM Specialist is matched to your vertical — here's what that means for each one.
Skin substitute reimbursement rules shifted materially in 2026 — specialists who track CMS restructuring in real time protect your margin.
Bundled procedure codes and prior authorization complexity are where orthopedic claims typically stall — we build the workflow around it.
High claim volume rewards process discipline over heroics — our specialists are built for consistent, repeatable throughput.
Session limits, authorization renewals, and payer-specific documentation rules are where behavioral health claims commonly break.
Medical versus cosmetic distinctions drive a large share of dermatology denials — our specialists code to the distinction, not the shortcut.
Cross-specialty groups need one accountable team, not a patchwork of vendors — a single Account Manager oversees every specialty in your group.