Reviora Guarantee / Reviora vs. Industry Average
Reviora vs. Industry Average
PERFORMANCE, NOT PROMISES
Everyone claims to beat the industry average.
Here's what ours actually looks like.
"Industry average" blends top performers and bottom performers into one number — so meeting it isn't an achievement, it's the midpoint. Reviora publishes five sourced benchmarks, guarantees each one contractually, and shows you exactly how the comparison holds up.
8–12%→<5%
average denial rate across U.S. practices — Reviora guarantees under 5%
Source: MGMA Benchmarking Report, 2024
75–85%→97%+
average clean claim rate industry-wide — Reviora guarantees 97% or higher
Source: HFMA MAP Keys
30–40 days→<35
HFMA-standard range for days in AR — Reviora guarantees under 35 days
Source: HFMA
See Where You Stand — Free Benchmark Assessment
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THE BENCHMARK STANDARD
Where "Average" Ends and Reviora Begins
Five metrics. Each one sourced from HFMA and MGMA benchmarking research, reconciled against Reviora's own client cohort data, and backed by a contractual guarantee — not a marketing claim.
GUARANTEED
Clean Claim Rate
Industry Average
75–85%
Reviora Guarantee
97%+
Every point below 97% means claims are bouncing back for correction instead of getting paid the first time — each round trip adds days to your cash cycle and hours to your staff's week.
Source: HFMA MAP Keys
GUARANTEED
Denial Rate
Industry Average
8–12%
Reviora Guarantee
<5%
More than half of U.S. healthcare organizations report denial rates above 10% — and most denials never get reworked at all. Under 5% isn't a stretch goal here, it's the floor we operate above.
Source: MGMA Benchmarking Report, 2024
GUARANTEED
Days in AR
Industry Standard
30–40 days
Reviora Guarantee
<35 days
Every extra day in AR is revenue you've earned but haven't collected — sitting on a payer's desk instead of in your operating account. We guarantee the tighter end of the HFMA-standard range, not just inside it.
Source: HFMA
GUARANTEED
Net Revenue Recovery
Industry Average
96¢
Reviora Guarantee
98¢+
Per dollar billed. On a practice billing $2M annually, the gap between 96¢ and 98¢ is $40,000 a year — money that's contractually earned, not marketing math.
Source: MGMA DataDive (Net Collection Rate)
SUPPORTING INDICATOR
A/R Aged Over 90 Days
Industry Benchmark Range
12–15%
What Drives This Down
Active AR follow-up
Not a standalone guarantee — a byproduct of the four benchmarks above. When CCR, denial rate, and days in AR are controlled, aged A/R shrinks as a direct result.
Source: MGMA
How we reconcile these numbers
Industry figures above are drawn from HFMA MAP Keys and MGMA DataDive benchmarking research — the same sources revenue cycle leaders use to evaluate their own practices. Reviora's guaranteed figures are reconciled against our own client cohort performance, not projected from marketing assumptions. Where sources report a range, we've cited the range as reported rather than the single most flattering number.
Five numbers are easy to publish. What happens if Reviora misses one is the part that actually matters — see how the guarantee works .
THE DIFFERENCE IS ACCOUNTABILITY
Numbers Are Easy to Publish. Guarantees Aren't.
Any RCM company can put a good-looking percentage on a website. What happens when that number slips is where most of them go quiet — and where Reviora's Managed Outcomes Agreement is built to speak up first.
STEP 1
A Named Team Owns Your Numbers
A dedicated Account Manager and RCM Specialist are assigned to your account — not a shared queue. Every client-facing report is QA-reviewed by the AM before it reaches you.
STEP 2
Performance Is Tracked Monthly
All five benchmarks are measured against your practice's actual claims data every month — not estimated, not self-reported at contract renewal.
STEP 3
A Miss Triggers Action, Not Silence
Two consecutive monthly misses on any benchmark automatically activates the Benchmark Recovery Protocol — a structured escalation your Account Manager owns until performance is back on track.
SEE YOUR OWN NUMBERS AGAINST THE BENCHMARK
Find Out Where You Actually Stand
A 20-minute conversation, not a sales pitch. Bring your current clean claim rate, denial rate, or days in AR if you have them — we'll show you exactly how they compare, and what a Managed Outcomes Agreement would guarantee instead.
Book Your Free Consultation →
Or call +1 (240) 393-9664
No obligation. No long checklist to fill out first — just a direct conversation about your current numbers.